​PRIVACY POLICY

​

OUR COMMITMENT TO PRIVACY
Neo-Dom, LLC, a Texas Limited Liability Co., dba Envy Luxe Vacations & Escapes ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard the personal information you provide to us. By using our website ("Site") and services, you agree to the terms outlined in this policy.
 

THE INFORMATION WE COLLECT
When you visit our Site, we collect two types of information:
1.    Active Information: Information you voluntarily provide, such as your name, address, email address, and phone number.
2.    Passive Information: Information collected automatically, including IP addresses, browser types, cookies, and website analytics data.

PERSONALLY IDENTIFIABLE INFORMATION (PII)
Registration:
To become an authorized user of our services, we collect PII such as your name, address, email, and phone number. This information is securely stored and used for account management.
Ordering:
When you place an order, we collect PII such as billing and contact details, as well as payment information, to process transactions and provide order updates.
Credit and Debit Card Storage:
Credit and debit card details are used solely for processing payments and are not retained unless you choose to store them securely for future transactions.
Surveys and Promotions:
We may collect PII when you participate in surveys, promotions, or newsletters. You can manage your marketing preferences in your account settings.

ACTIVE INFORMATION YOU CHOOSE TO PROVIDE
To use certain features of our Site, we may require you to provide contact information, including your name, address, and phone number. We use SSL encryption to secure the transmission of sensitive data.

PASSIVE INFORMATION COLLECTION
Aggregate Information:
We collect anonymous aggregate data, such as referring URLs, IP addresses, browser types, and browsing behavior, to improve our Site's functionality and user experience.
Cookies:
Our Site uses cookies to enhance navigation and personalize content. If you do not wish to allow cookies, you may disable them in your browser settings.

HOW WE USE THE INFORMATION COLLECTED
We use Active and Passive Information for:
•    Order fulfillment and customer service
•    Website improvements and personalization
•    Fraud prevention and security monitoring
•    Marketing and promotional communications (you may opt out at any time)

INFORMATION SHARING AND THIRD PARTIES
We do not sell your PII. However, we may share information with:
•    Service providers (e.g., payment processors, IT support)
•    Law enforcement or government agencies when required by law
•    Fraud prevention organizations to protect against unauthorized activities

HOW WE SECURE YOUR INFORMATION
We implement physical, electronic, and managerial security measures to safeguard your PII from unauthorized access, loss, or misuse.

ACCESSING AND UPDATING YOUR INFORMATION
You may update your personal information by logging into your account or contacting our customer support team.

PROTECTING YOUR INFORMATION
Your account security is your responsibility. Protect your password and update it regularly to prevent unauthorized access.

LINKS TO THIRD-PARTY WEBSITES
Our Site may contain links to external websites. We are not responsible for their content or privacy policies. Please review third-party privacy policies before using their services.

CHILDREN'S PRIVACY PROTECTION
Our services are not intended for children under 18. We do not knowingly collect data from minors. If we become aware of such collection, we will take appropriate steps to delete the information.

CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically. Changes will be posted on our Site with the updated effective date. Your continued use of our Site constitutes acceptance of the revised policy.

CONTACT US
For any questions regarding this Privacy Policy, please contact us at: Neo-Dom, LLC dba Envy Luxe Vacations & Escapes using the following methods:

Email: Info@EnvyLuxeVacations.com

Phone: 512-878-9104
Mail: 539 West Commerce St. #1887, Dallas, Texas 75208

 

Revised: 3/12/25